Customers generate valuable content and feedback about your business through social media, review sites and other channels. Most of this feedback is in written form and unstructured, disorganized and hard to analyze at scale. Optimo Analytics uses machine learning to automatically analyze this text, so you can understand what matters most to your customers and what you can do about it.
Sentiment Analysis for brands powered by AI
Find out how people are talking about your product, organization, or service on social media using artificial intelligence to turn your unstructured social media posts into insights.
Transform text from your accounts into insights
Take advantage of machine-learning and AI to get better and faster results.
Fully automated so it’s ready immediately without any configuration.
Easy to use
No on-boarding or training needed to achieve quality results and insights.
Save time analyzing the data and more time on actionable insights.
Sentiment analysis puts your social mentions into context
Automated sentiment analysis is essential to properly understand and quantify the opinions expressed in text from your accounts.
With large amounts of data, understanding the feedback in any meaningful way becomes time-consuming and expensive. On a a large scale, manual analysis and categorization is impossible.
- Better understand how your audience is responding
- Learn from social posts and review
- Evaluate your campaign performance
- Analyze product launch response
Automated and powerful to fit your needs
Easily monitor and understand how your audience is feeling about your brand by analyzing the sentiment of each account and every post. Improve and optimize your customer engagement and satisfaction by tracking how your brand sentiment evolves.