Customers generate valuable content and feedback about your business through social media, review sites and other channels. Most of this feedback is in written form and unstructured, disorganized and hard to analyze at scale.
Find out how people are talking about your product, organization, or service on social media using artificial intelligence to turn your unstructured social media posts into insights.
Sentiment analysis puts your social media into context
- Better understand how your audience is responding
- Learn from social posts
- Evaluate your campaign performance
- Analyze product launch response
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